Privacy Policy

Who we are

Zlado Enterprises LLP ("Zlado", "we", "us") runs Zlado Scan at scan.zlado.in. This policy explains what we collect, why, and the choices you have.

What we collect

• Account details: your name, email, WhatsApp number with country code, what you do (for example student or teaching faculty) and your institution, if you give it.
• Password: stored only in a scrambled (hashed) form that we cannot read.
• Verification codes: kept for a short time to confirm your WhatsApp number.
• Enquiries: what you send through our contact and purchase forms.
• Use of the simulator: sign-ins, scans and settings, trial time used, exam attempts and certificates.
• Technical details: your IP address and basic browser information, used for security and to limit misuse.

How we use it

• To create your account, verify your number and give you access.
• To run the simulator, count trial time, and issue exam results and certificates.
• To reply to your enquiries and contact you by WhatsApp, call or email about your account or request.
• To keep the service secure and improve it.

Who we share it with

We do not sell your personal data. We share it only as needed with:

• Service providers who help us operate, such as website hosting, our simulator servers, and our WhatsApp messaging provider.
• Google Fonts, which supplies the lettering on our pages and receives your IP address when loading it.
• Your college or university, if it gave you your seat, for your access and progress.
• Authorities, where the law requires it.

Cookies

We use one essential cookie to keep you signed in. It ends when you close your browser. We do not use cookies for advertising.

How long we keep it

We keep your data while your account is active, and afterwards for as long as needed for certificates, or for legal and accounting records. You can ask us to delete it at any time, subject to what we must legally keep.

Your rights

You can ask to see, correct or delete your personal data, or withdraw your consent, by writing to scan@zlado.in. If you have a complaint about how we handled your data, write to the same address and we will respond.

Security

We use encrypted connections, hashed passwords and limits on repeated attempts. No online service can be completely secure, so please keep your password private.

Young users

If you are under 18, please use Zlado Scan only with the consent of a parent or guardian.

Changes to this policy

We may update this policy and will change the date at the top when we do.

Contact

Zlado Enterprises LLP, 12/319 TUV, Morayur, Kondotty, Malappuram, Kerala 673642, India. Email scan@zlado.in. Please also read our Terms and Conditions.